FAQ
Quality Assured
All products are hypoallergenic, not tested on animals. Reassure nothing is substituted.
Patch Test
Patch tests may be required for some services, 48 hours prior to treatments.
Health
Please advise your therapist of any changes in your health or medication as this may affect you having certain treatments.
Appointments
Being on good time for your appointment is appreciated, likewise we will always endeavour to run on time to the best of our ability. To enable you to get an appointment when you require with a particular therapist or hairdresser, we suggest you book in good time or before leaving the Salon.
When booking your appointment please inform us if you are pregnant, or have any other condition that may affect your treatment. We can recommend alternatives if needed. All treatment times are approximate and include disrobing prior to treatment and consultation.
Cancellations
If you require to cancel an appointment we request 24 hours notice. We reserve the right to charge 25% of the booking fee for cancellation on the day.
Payment
All major Credit Cards are accepted. However, a minimum amount of £10.00 is required to use this facility. If under £10.00 a small charge is made. We regret that we no longer accept cheques. Cash , Bank Transfer and paymenys can be made securely through our booking system
Personal Possessions
Please keep all personal possessions with you at all times. The Salon cannot be held responsible for loss or damage of personal articles.
Is it true that wearing nail polish constantly is bad for nails, as it stops them
This is a misconception. Nails like hair are dead tissue so do not need to breathe. In fact, painting tends to give nails extra strength and helps prevent peeling and splitting.
Do certain treatments require a patch test?
Yes. We require a patch test for some services, 48 hours prior to treatment
Are your products hypoallergenic?
Yes, all of our products are hypoallergenic and not tested on animals.
Do treatments require a deposit?
We do require deposits which will be discussed at consultation
What if I am pregnant, can I still book a treatment?
When booking your appointment please inform us if you are pregnant, or have any other condition that may affect your treatment. We can recommend alternatives if needed.
