Quality Assured

All products are hypoallergenic, not tested on animals. Reassure nothing is substituted.

Patch Test

Patch tests may be required for some services, 48 hours prior to treatments.

Health

Please advise your therapist of any changes in your health or medication as this may affect you having certain treatments.

Appointments

Being on good time for your appointment is appreciated, likewise we will always endeavour to run on time to the best of our ability. To enable you to get an appointment when you require with a particular therapist or hairdresser, we suggest you book in good time or before leaving the Salon.

When booking your appointment please inform us if you are pregnant, or have any other condition that may affect your treatment. We can recommend alternatives if needed. All treatment times are approximate and include disrobing prior to treatment and consultation.

Cancellations

If you require to cancel an appointment we request 24 hours notice. We reserve the right to charge 25% of the booking fee for cancellation on the day.

Payment

All major Credit Cards are accepted. However, a minimum amount of £10.00 is required to use this facility. If under £10.00 a small charge is made. We regret that we no longer accept cheques.

Personal Possessions

Please keep all personal possessions with you at all times. The Salon cannot be held responsible for loss or damage of personal articles. The Salon provides robes for clients to use to protect client’s clothing.

Mobile Phones

We request that all mobile phones are turned off during your visit to the Salon to aid your and other clients relaxation.

How can I avoid hangnails?

Hangnails are caused by dehydration. To avoid, use a good quality handcream and cuticle cream at night before bed. Please dont cut them as they will grow back thicker!

Essence recommend Phenomen Oil, Nourish, Jessica Hand Creams and Clarins Hand Creams.

I bite my nails and want to kick the habit. What should I do?

Try JESSICA Nibble No More – everyday. It contains Bitter Cactus extract which has a revolting flavour.

Also have GELeration professionally applied – the gel manicure protects your natural nail and allows them to grow, providing a layer of strength.

Is it true that wearing nail polish constantly is bad for nails, as it stops them breathing?

This is a misconception. Nails like hair are dead tissue so do not need to breathe. In fact, painting tends to give nails extra strength and helps prevent peeling and splitting.

Do certain treatments require a patch test?

Yes. We require a patch test for all technical services, 48 hours prior to treatments.

Please note: this include St Tropez Tans.

Are your products hypoallergenic?

Yes, all of our products are hypoallergenic and not tested on animals.

Do treatments require a deposit?

We may deposits for some treatments or additionally require credit card details to secure treatments over £20.00 or of 1 hour.

What should I know before I book my appointment?

To enable you get an appointment when you require or with a particular therapist or hairdresser, we suggest you book in good time or before leaving the Salon. Being on good time for your appointment is appreciated, likewise we will always endeavour to run on time to the best of our ability.

All treatment times are approximate and include disrobing prior to treatment and consultation.

Please advise your therapist of any changes in your health or medication as this may affect you having certain treatments.

How do I prepare for my Eyelash Tint?

If you have not had a tint in the past twelve months, you will require a patch test 24 hours prior to the treatment. Contact lens wearers are requested to remove their lenses.

Is there a place to leave my personal possessions?

One of the staff members can hang your coat and place other belongings in a safe location. Unfortunately, the Salon cannot be held responsible for loss or damage of personal items.

What do I wear after my spray Tan?

Make sure to bring loose dark clothing to be worn afterwards. Flip flops are also advised.

What footwear should I bring for after my Pedicure?

When having pedicures, please bring open-toed sandals to avoid damaging the nail polish.

What if I am pregnant, can I still book a treatment?

When booking your appointment please inform us if you are pregnant, or have any other condition that may affect your treatment. We can recommend alternatives if needed.


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